■For online stores
Points will be refunded two days after the shipping date of the ordered product.
■EGOZARUFor directly managed stores
Refunds will be made the day after the purchase date.
If you can't use your points, the coupon code may have already been applied.EGOZARUCoupon codes and points cannot be used together at the official online store.
Or, your points may have expired and have expired.
The points you have areMy pageYou can check from ``.
It may take 1-2 days for the rank to be reflected.
If the rank does not change after 2 days, please contact us.
Yes, you can. However, the followingEGOZARUAvailable only at directly managed stores.
EGOZARU OFFLINE STORE SAPPORO (Click here to access)
EGOZARU OFFLINE STORE FUKUOKA (Click here to access)
*At directly managed storesEGOZARUHow to use pointsEGOZARUOfficial app required.
Invite only some customersEGOZARUThis is an online store for special sales of products.
We are unable to provide answers regarding specific sales details.



