EGOZARUPoints will be given according to the purchase price of the product only if the member logs in advance and ordered at this store.
Points will be added at midnight the next day from the product shipment date (shipping date).
For black flying points held on November 29, 2024, only the usual points are displayed in "Scheduled to acquire". Please be assured that points will be issued correctly.
商品の購入時にお届け先等の住所情報を間違えて入力した場合、
以下の情報をご確認後、問い合わせフォームにご記入のうえお問い合わせください。
ご注文商品の発送前で変更が可能な場合、弊社にてご対応をさせていただきます。
既に発送済の場合はお手数ですが通知している配送情報をご確認いただき、
直接運送会社へとご相談をお願いいたします。
■確認項目
・ご注文番号
・郵便番号
・住所
・建物名等（ある場合）
・お受取人様名
・お電話番号
EGOZARUポイントの付与は会員様が事前にログインをして当ストアにてご注文を行った場合に限り、商品の購入金額に応じたポイントが付与されます。
ポイントの付与は商品発送日（出荷日）より翌々日の午前0時に加算されます。
2024年11月29日開催のブラックフライデーポイントについては「獲得予定」に通常獲得ポイントのみ表示されます。ポイントは正しく発行されますのでご安心ください。
Since the product is shipped for each order, we do not support shipments with different orders.
Orders that have been accepted for order may be preparing for shipping.
Please note that we cannot accept products to order after the order is completed.
The product shipment has been shipped within 3 days of our business day after ordering.
Please note that orders such as weekends, holidays, long vacation periods, etc. will be calculated after the next business day.
Example: If you order at noon on Sunday
Shipped from the next business day (Monday excluding holidays) to Wednesday (within business days).
In principle, we do not provide information on the arrival information of new products or the restarted information of the sold out.
EGOZARU's official Instagram, e -mail magazine, official app, etc. are provided at any time, so please check.
■ EGOZARU Official Instagram
■ EGOZARU Official App
Click here to download the app
* Compatible with iOS and Android
I want you to put together an additional product about the delivery date of the product you want to order about the arrival of the product about the arrival of the product
As a general rule, the customer's convenience (such as the size did not match), the product that had been removed from the tag, a product that was one week after the receipt, the product that was washed once, and the product that was used once. Exchange cannot be accepted.
If the initial failure of the product is recognized, we will respond to replacement within 7 days after delivery.
Information on external services such as EGOZARU team orders will not be answered even if you contact us from this page.
Please contact us from the following EGOZARU team order site.